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🧾 PANTANASSA VENUE – RENTAL AGREEMENT & TERMS OF SERVICE

Address: 62 5th Street, Melrose Estate, Johannesburg

Contact: [email protected] | +27 82 927 0069

Effective Date: 17 October 2025

This Venue Rental Agreement (“Agreement”) outlines the terms and conditions for the use of Pantanassa Venue (“the Venue”) by any client (“the Renter”). By confirming a booking and submitting payment, the Renter agrees to comply with the following terms.

1. Booking and Payment

  • A non-refundable deposit is required to secure all bookings.

  • The remaining balance must be paid in full prior to the event date.

  • Bookings are not considered confirmed until payment is received.

  • The Venue reserves the right to release any unconfirmed reservations.

2. Security Deposit

A security deposit may be required to cover any potential damages, losses, or excessive cleaning. The deposit will be refunded after inspection, provided no deductions are necessary.

3. Cancellations and Refunds

  • All deposits are non-refundable.

  • Cancellations made well in advance may be eligible for partial refunds, excluding the deposit, at the Venue’s discretion.

  • Cancellations made close to the event date will result in forfeiture of all payments made.

  • Rescheduling is subject to availability and management approval.

4. Event Setup and Cleanup

  • Access for setup is permitted only during the scheduled hours agreed upon at booking.

  • Cleanup must be completed immediately after the event within the allotted time.

  • All decorations, equipment, and personal items must be removed by the Renter or their vendors.

  • Additional fees will apply if the Venue is not returned to its original condition.

5. Use of Venue

  • The Venue may only be used for the event type agreed upon during booking.

  • Guest capacity limits must be strictly observed.

  • Smoking, illegal activities, or hazardous materials are strictly prohibited.

  • Open flames, fireworks, and confetti require prior written approval from management.

6. Alcohol and Catering

  • Alcohol service must comply with local laws and Venue policies.

  • If alcohol is served, it must be done by a licensed vendor or bartender.

  • The Renter is responsible for ensuring guests behave responsibly.

7. Noise and Conduct

  • Music and noise levels must comply with local noise regulations.

  • The Venue reserves the right to end any event that becomes disruptive, unsafe, or damaging to the property.

  • All guests and vendors are expected to treat the Venue, staff, and property with respect.

8. Liability

  • The Renter is responsible for any damage to the Venue, furnishings, or grounds caused by their guests, vendors, or contractors.

  • The Venue is not liable for injury, loss, or damage to persons or property during the event.

  • The Renter is encouraged to obtain event insurance for added protection.

9. Force Majeure

The Venue is not responsible for cancellations or service interruptions caused by events beyond its control, including but not limited to natural disasters, pandemics, government restrictions, or power outages.

10. Photography and Promotion

Unless otherwise requested in writing, Pantanassa Venue may capture photos or videos of the event for marketing purposes, without revealing personal details of the client or guests.

11. Compliance

The Renter agrees to comply with all Venue rules, local laws, and safety regulations. The Venue reserves the right to refuse or cancel any event that violates these terms.

12. Agreement

By confirming the booking and submitting payment, the Renter acknowledges that they have read, understood, and agreed to all terms and conditions outlined in this Agreement.